City Venue Management

Creating experiences that delight and engage

Gold Coast Business Excellence Award Winners 2022

Family Business of the year

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Our Truths

City Venue Management is more than a list of brands. We’re a collection of passionate individuals dedicated to having a positive, lasting impact. To guide us, we follow 5 simple truths:

Our 5 truths

City Team

City Brands

Dive Into Our Business

From swim schools to leisure clubs and an online store, we own and operate brands that serve our local communities and wider society.

City Venue Management

  • Rackley Swimming

    A family-run swim school with over two decades of experience.

  • City Aquatics

    Premium aquatic centres that inspire active lifestyles throughout the local region.

  • City Health

    First-class, affordable health clubs for the local community.

  • City Sport

    Swimming and performance products from brands with a conscience.

  • Fish n Flips

    A swim school like no other, offering quality, accessible and play-based lessons for every family.

City Partners

Providing vital community hubs — together

Brisbane City Council

Our journey with Brisbane City Council began in 2006, when we took over the management of Spring Hill Baths — increasing visits to the site from 7,500 to 24,000 over 15 years. Since then, we’ve been made responsible for operating 8 other Brisbane locations across the city. This includes Centenary Aquatic Centre. Home to the city’s number 1 swim team, it has also produced 12 Australian Junior Swim team representatives since 2014. In 2016, Brisbane City Council awarded us the design, construction and management of Parkinson Aquatic Centre — which has gone on to become an award-winning venue.

Locations include: 

  • Acacia Ridge Leisure Centre
  • Chermside Aquatic Centre
  • Centenary Aquatic Centre and Health Club
  • Colmslie Aquatic Centre and Health Club
  • Spring Hill Baths
  • Hibiscus Leisure Centre
  • Runcorn Pool
  • Parkinson Aquatic Centre
  • Jindalee Pool

Gold Coast City Council

The Gold Coast is our home — with the City Venue Management head office based only moments from our most visited location, Miami Aquatic Centre. We started operating the venue in July 2010, and thanks to our full-service approach — from our in-venue staff to our head office support teams — we’ve helped numbers steadily increase, going from 230,000 to 445,000 at the end of the 2020/2021 financial year. We’ve also managed and operated Helensvale Aquatic Centre since 2010, and supporting the centre to experience a 31% growth — going from 72,500 to 95,000 in 11 years.

Locations include:

  • Miami Aquatic Centre
  • Helensvale Aquatic Centre

Logan City Council

In May 2010, we purchased the Gould Adams Park Aquatic Centre. In that time, we helped bring the venue up to today’s standards — and the local community responded. In 10 years, we saw numbers rise 151%, going from 54,445 visitors to 137,000. The local council also brought us in to operate their Logan West Aquatic Centre in July 2014. Combined, these two centres have become a vital part of the community, with total attendance increasing from 120,000 to 287,000.

Locations include:

  • Logan West Aquatic Centre and Health Club
  • Gould Adams Park Aquatic Centre

Sunshine Coast Council

At Kawana Aquatic Centre, we helped Sunshine Coast Council completely rethink the master plan, helping to offer a design that would future proof the venue for years to come. It has even led to the development of some high-profile swimmers within the community. They have even gone on to become part of Australia’s Olympic swim team.

We are thrilled that as of July 2022 we will take on the custodianship of the magnificent Caloundra Aquatic Centre. We cannot wait to meet the local community and bring our learn to swim program to this fantastic part of the Sunshine Coast. 

Locations:

  • Kawana Aquatic Centre
  • Caloundra Aquatic Centre

Moreton Bay Council

In May 2010, we purchased the Gould Adams Park Aquatic Centre. In that time, we helped bring the venue up to today’s standards — and the local community responded. In 10 years, we saw numbers rise 151%, going from 54,445 visitors to 137,000. The local council also brought us in to operate their Logan West Aquatic Centre in July 2014. Combined, these two centres have become a vital part of the community, with total attendance increasing from 120,000 to 287,000.

Locations include:

  • Logan West Aquatic Centre and Health Club
  • Gould Adams Park Aquatic Centre

Scenic Rim Council

As a regional location, the Scenic Rim is home to our summer-only swim centres. However, we still ensure to deliver the same quality and resources as we do for any of our other venues. As a result, we’ve helped provide the local community with over 10 years of well-facilitated venues, and access to high-quality services.

Locations:

  • Canungra Community Pool
  • Tamborine Mountain Pool
  • Boonah Pool
  • Scenic Rim Aqua Fitness Centre

Toowoomba Regional Council

CVM proudly announces the initiation of two new partnerships with Toowoomba Regional Council at the Milne Bay and Highfields Aquatic and Fitness centres. These collaborations underline our commitment to fostering growth and innovation. As we expand our footprint, the community can anticipate enhanced experiences, underpinned by our unwavering dedication to excellence.

Locations:

  • Milne Bay Aquatic and Fitness Centre
  • Highfields Aquatic and Fitness Centre

Our Locations

Discover the city venues

  • City Aquatics
  • City Health
  • Fish n Flips
  • Rackley Swimming

City ESG

“Optimists do more simply because they believe they can. This positivity is contagious – spreading its way through organisations, communities and wider society.”

Reece Rackley

Chief Executive Officer

City Life

We operate several leisure and sporting facilities throughout South East Queensland. But our most vital resource? Our people. Together, they are the ones who create experiences that delight and engage — from our corporate partners through to individual families.

So we’re dedicated to nurturing a culture that empowers people to be their best selves — an environment built on trust, support and collaboration. And, of course, fun. It’s a sense of community you can feel every day, whether you’re in the office, based at one of our venues or at a Citypedia conference. Wherever you are, you’re part of something bigger. We think that’s delightful.

#Cityvenuepeople

City Careers

We only succeed when our people have the resources, support and encouragement to thrive. So at City Venue Management, we give people the platform to enjoy a rewarding career, as well as the resources to fulfil their potential.

City Venue Management is an equal opportunity employer (EOE). We strive to create an inclusive and diverse workplace that respects our people’s beliefs, orientations, identities and cultures. We encourage people from all backgrounds to apply for a position within our organisation. Because together, we are City Venue Management.

We put a strong emphasis on training and development, helping our people pick up the skills to confidently take on their roles. As part of this, we’ve developed an Emerging Leaders program — providing a pathway for those looking to further their careers. Our Citypedia conference brings the whole organisation together for a day of learning and development. And our traineeships are designed to nurture young people with potential.

It’s a culture that helps us all delight and engage. Ready to be part of it?

Get in touch